UK mainland: free over £79, £6.99 from £12.50 to £79, £3.99 under £12.50. Most complete pole packs clear the free threshold on their own. Northern Ireland is a flat £45 on Cameron Fuller and Hallis Hudson orders. Cameron Fuller pieces are despatched in 2 to 5 working days, so allow 3 to 7 to your door; Hallis Hudson and Speedy stock items arrive in 2 to 5. Colour-matched and cut-to-size pieces take 5 to 10, and the estimate for each item is shown on its product page.

Yes, within 30 days of delivery, unused and in the original packaging with the maker's labels attached. Email us first with your order number so we can give you the right returns address. Colour-matched and cut-to-size pieces are made for your window and cannot be returned.

Once a pole spans beyond roughly 1.5m, or carries a heavy curtain, yes: two end brackets are not enough and the middle will slowly bow. Our bracket spacing guide gives the working rule and how many brackets each length needs.

Cameron Fuller poles, tracks and finials are hand-finished to order and can be matched to a paint colour you name. It takes a little longer than a stock finish and cannot be returned, because it is made for your room. See how the colour-matching service works.

Yes. Interior designers, housebuilders, curtain makers and contractors can apply for a trade account for project pricing on quotation, bespoke colour matching and a specifier who picks up the phone. Everyone else already gets our everyday below-RRP prices with no account needed.